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Every inquiry begins with a thoughtful conversation to ensure the right fit for both client and artist.

F.A.Q

All pieces are made to order by the selected artist and produced specifically for each client. For this reason, returns are not accepted once production has begun.

Every detail, including materials, dimensions, and finishes, is confirmed during your consultation before placing an order.

Once your order is confirmed, all specifications, including materials, dimensions, and finishes, are finalized directly with the artist. Each piece is then produced specifically for you.

All pieces are made to order by our partnering artists. Production timelines vary by maker and are discussed during your consultation, with most pieces requiring approximately 6–12 weeks. Updates are provided as the piece progresses toward completion.

All pieces are made by carefully selected independent artists within your region. Each artist is chosen for their craftsmanship, attention to detail, and commitment to quality, ensuring every piece meets KOZIHO’s standards.

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F.A.Q